Intelligent, solutions

If You Are Constantly Hiring Many People, Use AI to Help Increase the Amount of Reliable Candidates

What Hurts Your Company?

  • - High marketing costs and long processes to hire candidates

  • - Lack of time which may lead to not reviewing all qualified candidate’s CV

  • - Wasted time on interviews with candidates that are not qualified for the position

  • - Not having access to the candidates past information regarding legal issues and past employment


What the Solution is?

  • - Just select the amount of candidates you want to receive each week, what the prerequisites are and let AI automate the entire attraction and selection process

  • - Job Post is promoted selectively with AI in social media and candidates interested are attended immediately with virtual assistants who filter out the ones that are not qualified

  • - Background checks will be given to each candidate for any possible criminal charges, legal suits, current employment, and past employment history

  • - After best candidates are selected, interviews will automatically be scheduled based on the interviewers availability

  • - The interviewer will be notified when the interview will take place and be given all information regarding the candidate.

  • - After the candidate is hired, all the follow up notification steps including paperwork will be automated


Why Us?

  • - This solution is working for major restaurant chains, banks, and outsourcing companies who automatically hire more than 400 people per week and have reduced minimum 30% of their costs.

If You Have a Large Amount of Sales, Use AI to Help Validate Your Customers' Identity

What Hurts Your Company?

  • - Looking over thousands of documents and validating each customer is very time consuming and expensive

  • - Repetitive work over a long period of time will result in human error taking place

  • - Possible misuse of client information from employees

  • - Long wait times for clients


What the Solution is?

  • - Automate the entire customer validation process that companies would usually do manually, but with AI

  • - Validate passports, IDs, signatures, pictures, past debts with the company, coverage, bank statements etc. with less error

  • - All customer’s information will be secured and used strictly for validation purposes


Why Us?

  • - This solution is working for leading Telecom, Internet Service providers, and outsourcing companies who sell more than 11,000 services a day and have reduced more than 35% of their costs reducing error and keeping personal information safe

If Your Bank has Thousands of Clients, Use AI to Serve them Safely while reducing Operating Costs

What Hurts Your Company?

  • - Banks usually have large IVR’s and clients get transferred multiple times to reach the correct areas

  • - Banks limit automation and autonomous systems due to fear of possible fraud

  • - When working with a client, the agent looks at 10 to 20 different systems to find the information needed with long call times and long training programs

  • - Large call centers = large costs

  • - Mistakes made by Human error lead to losses and poor service quality


What the Solution is?

  • - Integrated Virtual Assistants with RPA, Machine Vision and Single Screen Technology allow Banks to serve millions of customers at the same time, solving more than 80% of their requests safely and immediately

  • - These technologies store personalized behavior patterns of each client to offer better service or even cross sell products.

  • - They simplify complex processes to reduce wait times for the customers

  • - Instead of using 10 to 20 different systems at the same time, agents will have a single system with more security, close monitoring and alerts. This system reduces more than 30% of AHT and halves time taken for training programs.


Why Us?

  • - Our solution is completely secured with international certifications

If You Serve Thousands of Roadside Assistances, Use AI to Automate Customer Service and Follow Ups

What Hurts Your Company?

  • - Finding the location of a person in need of assistance involves long wait times.

  • - Reviewing insurance information over the phone is time consuming and stressful for both the agent and customer

  • - Undefined and Long wait times for tow trucks and agents can create numerous phone calls elevating call center costs


What the Solution is?

  • - If the Roadside assistance service is not an emergency it is attended with a Voicebot that validates information, receives the location inmediately through a messaging service, WhatsApp, Facebook, SMS and reduces call times by 40%.

  • - Insurance information will automatically be reviewed and processed.

  • - Notifications will constantly be sent on where the tow truck or agent is located.

  • - Once the services are completed, a survey will be sent through messaging apps in order to improve the quality of assistance for the future.

  • - All of the clients’ information is stored and can be accessed by the voicebot to speed up the process next time the user needs assistance.


Why Us?

  • This solution is working for the leading Insurance and Roadside Assistance Company in LATAM, who improved customer satisfaction and reduced more than 14 Call Center Stations only in Mexico and are expanding the product to three more countries.

If You Schedule Thousands of Meetings, Automate the Process with AI

What Hurts Your Company?

  • - The large amount of time spent creating and sending quotations.

  • - There will be a long wait time for the customer .

  • - The agent will not have personalized information regarding the customer they are speaking with .


What the Solution is?

  • - The use of chatbot which will help each customer immediately .

  • - The chatbot will store previous information about the customer which can be used to make recommendations and increase sales .

  • - No wait time and personalized help will increase customer satisfaction .


Why Us?

  • This solution is working for the leading Retail, Assistance and Health Services in Mexico, who increased sales by 5x in digital channels and reduced 30% of costs .

If You Send Thousands of Quotations, Increase Your Sales with AI

What Hurts Your Company?

  • - The large amount of time spent creating and sending quotations.

  • - There will be a long wait time for the customer.

  • - The agent will not have personalized information regarding the customer they are speaking with.


What the Solution is?

  • - The use of chatbot which will help each customer immediately .

  • - The chatbot will store previous information about the customer which can be used to make recommendations and increase sales .

  • - No wait time and personalized help will increase customer satisfaction .


Why Us?

  • This solution is working for leading Retail, Assistance and Health Services in Mexico, who increased sales by 5x in digital channels and reduced 30% of costs.

If You Receive Thousands of Support Tickets, Use AI to Help Automate First Level Solutions

What Hurts Your Company?

  • - Support Ticket saturation will cause a long wait time for customers and employees reducing productivity.

  • - Manually working on these tickets will increase the company’s costs.

  • - Ticket agents can have access to sensitive information.


What the Solution is?

  • - With security certifications, even without internet access, the solution automates all first level assistance: password resets and changes, certificates, software updates, registration processes, etc using AI and RPA Technology.


Why Us?

  • This solution is working for leading Retail, Outsourcing, Call Centers, and Drugstores in Mexico, reducing wait times for ticket holders from 1 hour to 5 min on average and reduced 30% of costs.

If You Have Multiple Store Locations, Use AI for Customer Service With Virtual People

What Hurts Your Company?

  • - Long wait time for customer service at store locations.

  • - Employees not having access to all information that may be needed in order to help the customer and transferring them to the Call Center.

  • - Because of the pandemic, customers want to limit close contact with others, and many stores do not offer alternatives .


What the Solution is?

  • - The use of AI to automate customer service in a kiosk with a virtual person.

  • - The kiosk will have immediate access to the information needed for the customer safely.

  • - The Virtual Assistant will remember each customer they help in order to give the best personalized customer service.

  • - Helping the customer immediately will decrease wait time and costs .


Why Us?

  • This solution will decrease customer wait time, company costs, while increasing the quality and safety of customer service .

If You Receive Thousands of Support Tickets, Use AI to Help Automate First Level Solutions

What Hurts Your Company?

  • - Support Ticket saturation will cause a long wait time for customers and employees reducing productivity.

  • - Manually working on these tickets will increase the company’s costs.

  • - Ticket agents can have access to sensitive information.


What the Solution is?

  • - With security certifications, even without internet access, the solution automates all first level assistance: password resets and changes, certificates, software updates, registration processes, etc using AI and RPA Technology.


Why Us?

  • This solution is working for leading Retail, Outsourcing, Call Centers, and Drugstores in Mexico, reducing wait times for ticket holders from 1 hour to 5 min on average and reduced 30% of costs.

If You Have Multiple Store Locations, Use AI for Customer Service With Virtual People

What Hurts Your Company?

  • - Long wait time for customer service at store locations.

  • - Employees not having access to all information that may be needed in order to help the customer and transferring them to the Call Center .

  • - Because of the pandemic, customers want to limit close contact with others, and many stores do not offer alternatives .


What the Solution is?

  • - The use of AI to automate customer service in a kiosk with a virtual person.

  • - The kiosk will have immediate access to the information needed for the customer safely.

  • - The Virtual Assistant will remember each customer they help in order to give the best personalized customer service.

  • - Helping the customer immediately will decrease wait time and costs .


Why Us?

  • This solution will decrease customer wait time, company costs, while increasing the quality and safety of customer service .

If You Send & Receive Thousands of Invoices, Use AI to Help Automate the Process

What Hurts Your Company?

  • - Large amount of invoices cause a long wait for stakeholders and higher costs for the company.

  • - Repetitive work for a long period of time leads to inaccuracy and human error.

  • - Agents can have access to sensitive financial information.


What the Solution is?

  • - Integrated Virtual Assistants (Chatbots, Voicebots and Emailbots) with RPA and Machine Vision allows the company to serve millions of stakeholders at the same time, solving more than 80% of their financial processes and requests safely and immediately .

  • - The solution can receive invoices, registration documents, proof of payments, and payment status requests and it will automatically verify and notify the user if there are any mistakes.


Why Us?

  • This solution is working for leading Hospitality companies in Mexico, automating more than 90% of payment, quote and distribution processes .

If You Have Millions of Interactions with Customers, Use Speech & Text Analytics to Improve Service Quality and Get To Know The Voice of Your Clients

What Hurts Your Company?

  • - Not knowing what the client wants and what they are interested in (how your attention is divided.

  • - Not knowing who of your sales, or Customer Service representatives are doing a good job and who isn’t and what they are doing differently and what the best practices are that differentiates them.

  • - Manually reviewing quality of service sometimes even listening to audios.


What the Solution is?

  • - With Speech and Text Analytics you will have precise information of your KPIs at large scales understanding the voice of the client and that of the agent.

  • - It can help you prevent fraud.

  • - It eradicates the need of having a quality team, reducing costs drastically.


Why Us?

  • This solution is working for leading Banks, Insurance, Assistance and Telecom companies in Mexico, increasing sales by 25%, reducing AHT by 11%, Increasing NPS Satisfaction by 5% and FCR by 8%.